Introduction to HRM: -------------------- * Organisations depend on people to operate * Current problems, challenges and opportunities come from shifting character of Labour force over last 30 years: a. Younger workers b. Working women risen c. Average employee is better educated d. Minorities recieve equal opportunities e. Increase in woman who are married and working f. More white-collared people * History: Emerged in late 1930's, during WWII * Effectiveness of the HRM department is measured in terms of employee productivity, turnover, absenteeism and job satisfaction
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